Individuals and companies
It is very important to consider the differences between individual cleaners and T.L.C. Home Cleaning.
T.L.C. Home Cleaning is bonded and insured as we are a legitimate company that pays taxes. We are also registered with the town of Sturbridge. We have a reputation to maintain. This means that if a cleaning job isn’t done to your satisfaction, you can take the issue up with the company and we will send a member of our management out immediately to take care of the issue!
Many individuals also run their own cleaning businesses but most often are not bonded, insured or registered in their town. They often want to be paid in cash or by personal check and normally are under the table. Their rates are typically lower than a company. Their ability can be equal to that of a company but there is little recourse for a homeowner if a job isn’t completely done to your satisfaction, especially if the cleaner chooses to shut down his or her operation. There’s also a concern if an individual cleaner gets ill or has a personal emergency. Companies typically have backups available.
What is the risk are you willing to pay?
There are many reasons why people use cleaning services. Whatever your reason is, we are able to meet your needs! Our services include weekly, bi-week, monthly, Spring/Fall, one time or move in/out cleanings. We also offer gift certificates for special occasions, such as weddings, birthdays, baby showers, Mother’s Day, anniversaries, and so much more! With our gift certificates, you can give the gift of time to those you love. Whatever the occasion or the need, T.L.C. Home Cleaning will deliver professional service!
T.L.C. Massachusetts House Cleaning has a staff that has been trained extensively to provide quality cleaning. Customer service is almost a lost art. Our staff is very personable and respectful. Their desire is to make sure you are 110% happy!
T.L.C. provides Massachusetts cleaning services as well as house cleaning in CT. The towns we service in Massachusetts are Wales, Holland, Sturbridge, Southbridge, Dudley, Webster, Auburn, Oxford, Charlton, Paxton, Leicester, Spencer, North Brookfield, East Brookfield, Brookfield, Brimfield, Warren, Worcester, West Brookfield, Grafton, Millbury, and Sutton.
Every client is assigned a cleaning specialist. We are flexible with days and times to fit your needs. The cleaning specialist is accompanied by a supervisor or staff leader on the initial visit unless they are more experienced. If that assigned cleaning specialist goes on to other things, the person in management would then take care of your home until another cleaning specialist is available! Our goal is that your service never gets canceled.
Our clients never have to feel stressed and frustrated over whether they have all the cleaning products on hand. T.L.C. Home Cleaning supplies all the cleaning products, mopping system, and vacuums! We use an organic plant-based cleaner from Melaleuca. Our company vacuums are equipped with two HEPA filters. The vacuums are fully maintenance each month to deliver top performance. We even carry ‘Pet Free’ vacuums for our clients who have allergies to pet dander.